Setup fees are refundable for the following reasons only: (1) the account
order is canceled prior to activation; or (2) the domain name was not available.
|Each of .Com Hosting's web hosting plans carries a 30 day money
back guarantee. If you are not completely satisfied with our services within
the first 30 days of your contract, you will be given a full refund of
the contract amount excluding setup fees and overages.
For web hosting contracts of 3 months or less, the full contract amount less
any setup fees and overages will be refunded if .Com Hosting is
notified within the first 30 days following activation. No refund
is available after the 30th day.
For web hosting contracts longer than 3 months, a refund equal
to one-half of the contract amount less any setup fees and overages
will be given if .Com Hosting is notified prior to the first day
of the second half of the contract term. For example, on a 6 month
contract .Com Hosting must receive the notice of cancellation prior
to the first day of the fourth month of the contract. No refunds
will be given once the second half of the contract term has begun.
This policy does not apply to any additional services such overages,
disk space, pop accounts, etc.
All cancellations must be received in writing as per the deadlines
indicated; regular mail, e-mail and fax notifications are acceptable.
Phone requests will not constitute acceptance of any cancellation.